Modwatch believes in a deep commitment to providing unsurpassed customer service at an excellent value.
Dedicated account service teams are headed by service professionals with a direct personal accountability for their clients’ complete satisfaction with Modwatch. Support team staff and members of senior management routinely share their cell phone numbers with customers, assuring their personal availability round-the-clock to address client needs. Furthermore, client requests to our support email address are automatically routed to members of senior management, ensuring organizational awareness of all customer concerns.
Responsive customer service is imbued in our culture. We expect that all Modwatch staff will make every effort to not just meet customer expectations, but to exceed them.
100 Boulevard of the Americas
Lakewood, NJ 08701